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ActiveGPS.co.uk Customer Service |
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ActiveGPS.co.uk provides great service both before and after your purchase. Need help choosing the best GPS system for your needs? Simply call our sales line on 0845 226 1738 (Monday to Friday 9am-5:30pm, not bank holidays)) for all the help and advice you need. Purchase online via our secure website with delivery to within the UK, Europe and Worldwide and unlike our competitors we don't charge a credit card surcharge. Once you receive your purchase, you then have a 7-Day Money Back Guarantee and on top of that you also receive a 30-Day Product Helpline to help with any further questions you may have relating to your purchase. |
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Safety and security of your personal details and credit/debit card details are of paramount importance to us. As a result all purchases are made using SagePay (formerly known as Protx) secure server. When using the ActiveGPS.co.uk website to make your purchase, after going to the Shopping Basket pages, you will be redirected to a secure webpage hosted by SagePay/Protx. This web page uses 128SSL bit encryption. Alternatively you can call our sales team on 0845 226 1738 (Monday to Friday 9am-5:30pm, not bank holidays) to place your order quickly and securely. |
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We want you to be fully satisfied with your purchase from ActiveGPS.co.uk. As a result, and in compliance with the Distance Selling Regulations, we offer a full 7-Day Money Back Guarantee (starting from the day after your purchase is delivered). If you are not fully satisfied with your purchase it can be returned for an exchange or full refund. We will not accept returned goods without our allocated RMA returns authorisation number being displayed on the address label. Please contact Us BEFORE You return anything. Please see terms and conditions for full details. |
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Most other retailers take the view that delivery is the end of the customer shopping experience. We know that you may have further questions regarding your GPS (Global Positioning System) purchase. That's why we offer Free 30-Day Product assistance when you purchase your GPS system from ActiveGPS.co.uk. |
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We know that when you have completed your purchase, you want to receive your purchase as quickly as possible. That's why all UK deliveries of products valued at £75.00 or over (before adding delivery charge) are carried out using either Royal Mail Special Delivery or City Link delivery both of which are next day delivery services. Purchases of goods valued at less than £75.00 are dispatched using Royal Mail First Class Recorded Delivery with most customers receiving their product next day. However, Recorded Delivery is NOT a guaranteed next day service so if you need a next day delivery you may wish to opt for Special Delivery - please contact us to request this for purchases below £75.00 value. An additional charge will be payable. To provide added security all delivery services require a signature upon receipt of delivery. Tracking number available upon request. |
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To help you choose the best GPS (Global Positioning System) system for your needs, whether that be an In-Car Satellite Navigation, Speed Camera Detector, Handheld GPS system or simply the purchase of an accessory, we have trained staff who can help you quickly decide which product best suits your individual needs or to explain in more detail how a product works. Simply e-mail or telephone 0845 226 1738 (Monday to Friday 9am-5:30pm, not bank holidays) with any questions or queries you may have about products or how to make your purchase. |
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ActiveGPS.co.uk online prices are checked frequently to ensure that we offer our customers GPS (Global Positioning System) systems and accessories at the lowest prices in UK. Don't forget also, unlike many of our competitors, our online prices include VAT within the price displayed on the product and accessories pages. |
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ActiveGPS.co.uk online prices are checked frequently to ensure that we offer our customers GPS (Global Positioning System) systems and accessories at the lowest prices in UK. However, should you find another UK retailer selling the same product at a lower price, we will attempt to price match (terms and conditions apply). For full details see our Price Match page. |
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Unlike other retailers who sell genuine GPS (Global Positioning Systems) systems and then sell third party accessories for those systems, ActiveGPS.co.uk sell only 100% genuine accessories for our full product range. So you can be safe in the knowledge that should you buy accessories with your GPS system those accessories will fit, work and not invalidate any guarantee or warranty. We also only sell products that are destined and approved for the UK and European market. Some online resellers source products destined for the USA or Far East market - with different specification, wrong mapping etc. In addition we are approved resellers for RoadPilot, Becker, Snooper, Origin, Pogo, Navman, Mio, Magellan, TomTom and Novus. |
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Live outside the United Kingdom and want to purchase products and accessories from ActiveGPS.co.uk? We send items worldwide. Delivery to Ireland and mainland Europe is priced at £14.95, delivery to the rest of the world is priced at £29.95. Upon request we may be able to offer a reduced rate for single lightweight items for delivery to USA, Canada, Australasia, South Africa. To provide added security, like our UK deliveries, worldwide delivery services require a signature upon receipt of delivery. We use Royal Mail International Signed For Priority Handling Insured Airmail service with tracking number available upon request. |
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